Format: Case Study

Format: Case Study

Format: Case Study

Industry: eCommerce

Industry: eCommerce

Industry: eCommerce

Enterprise Apps Modernization for a Global Ecommerce Leader

A detailed account of how Arise assisted a major ecommerce brand in modernizing legacy applications to enhance performance and user experience, ultimately driving customer satisfaction and loyalty.

May 22, 2025

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In the competitive world of e-commerce, legacy systems can hinder growth and efficiency. We undertook the re-architecture of legacy enterprise applications using microservices and cloud-native design principles, paving the way for modernization.

The e-commerce landscape is rapidly evolving, with consumer expectations at an all-time high. Modernizing enterprise applications is not just about technology; it’s about enhancing the overall customer experience and ensuring businesses can respond swiftly to market changes.

Strategic Overhaul for Improved Performance

This strategic overhaul resulted in threefold improvements in load times, significantly enhancing internal workflows for the support team. By breaking down monolithic applications into microservices, we enabled greater flexibility and scalability.

Conclusion

Ultimately, these improvements lead to a better customer experience, as faster load times and more reliable services translate to higher customer satisfaction and retention rates in the e-commerce space. Companies that prioritize modernization will be better positioned to thrive in this competitive environment.

In the competitive world of e-commerce, legacy systems can hinder growth and efficiency. We undertook the re-architecture of legacy enterprise applications using microservices and cloud-native design principles, paving the way for modernization.

The e-commerce landscape is rapidly evolving, with consumer expectations at an all-time high. Modernizing enterprise applications is not just about technology; it’s about enhancing the overall customer experience and ensuring businesses can respond swiftly to market changes.

Strategic Overhaul for Improved Performance

This strategic overhaul resulted in threefold improvements in load times, significantly enhancing internal workflows for the support team. By breaking down monolithic applications into microservices, we enabled greater flexibility and scalability.

Conclusion

Ultimately, these improvements lead to a better customer experience, as faster load times and more reliable services translate to higher customer satisfaction and retention rates in the e-commerce space. Companies that prioritize modernization will be better positioned to thrive in this competitive environment.

In the competitive world of e-commerce, legacy systems can hinder growth and efficiency. We undertook the re-architecture of legacy enterprise applications using microservices and cloud-native design principles, paving the way for modernization.

The e-commerce landscape is rapidly evolving, with consumer expectations at an all-time high. Modernizing enterprise applications is not just about technology; it’s about enhancing the overall customer experience and ensuring businesses can respond swiftly to market changes.

Strategic Overhaul for Improved Performance

This strategic overhaul resulted in threefold improvements in load times, significantly enhancing internal workflows for the support team. By breaking down monolithic applications into microservices, we enabled greater flexibility and scalability.

Conclusion

Ultimately, these improvements lead to a better customer experience, as faster load times and more reliable services translate to higher customer satisfaction and retention rates in the e-commerce space. Companies that prioritize modernization will be better positioned to thrive in this competitive environment.

In the competitive world of e-commerce, legacy systems can hinder growth and efficiency. We undertook the re-architecture of legacy enterprise applications using microservices and cloud-native design principles, paving the way for modernization.

The e-commerce landscape is rapidly evolving, with consumer expectations at an all-time high. Modernizing enterprise applications is not just about technology; it’s about enhancing the overall customer experience and ensuring businesses can respond swiftly to market changes.

Strategic Overhaul for Improved Performance

This strategic overhaul resulted in threefold improvements in load times, significantly enhancing internal workflows for the support team. By breaking down monolithic applications into microservices, we enabled greater flexibility and scalability.

Conclusion

Ultimately, these improvements lead to a better customer experience, as faster load times and more reliable services translate to higher customer satisfaction and retention rates in the e-commerce space. Companies that prioritize modernization will be better positioned to thrive in this competitive environment.

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"Our backend is now faster and customer support tools are 10x more efficient, allowing us to serve our customers better and respond to their needs in real-time."

Tech Director, Technology Strategy, E-commerce